What Is Emotional Intelligence — And Why It Changes Everything in Communication

Emotional intelligence gets thrown around alot these days. But when you actually live it, you realize it’s more than a buzzword — it’s a door opener. A way to make someone feel safe. A way to show that you care. And for me? It’s one of the most powerful tools for connection on the planet.

When you have EQ, you’re not just expressing — you’re creating space. And that space? It leads to trust, honesty, and clarity in every relationship, personal or professional.

The Biggest Misconception About EQ

Most people think emotional intelligence is about regulating yourself — staying calm, not snapping, managing your emotions in the heat of the moment.

And yes, that’s part of it.

But that’s not the full picture.

The truth is, emotional intelligence is a two-way street.

It’s not just about how you feel — it’s about how you’re received.

It’s about understanding how your words, your tone, your energy might land with the person in front of you. Especially in communication.

My Definition of Emotional Intelligence (The JG Way)

For me, emotional intelligence is simple — but powerful.

It’s the ability to recognize, understand, and regulate your emotions. And at the same time, the ability to recognize, understand, and allow for emotion on their side when interacting.

It’s the awareness of how you’re affecting a situation — and the intentionality to shift, hold, or soften when needed.

Why EQ Is Everything in Communication

People want to feel seen. They want to feel heard.

EQ creates that experience — not through performative empathy, but through real attention.

It’s about slowing down and thinking, “How might this land?”

Caring about how your words feel is what makes someone remember them.

That’s the moment when you stop talking at someone — and start talking to them.

A Story That Changed My Perspective

I have a friend who owns a massive company. Brilliant guy. Great ideas. But when he talks to his team? He never slows down to actually connect.

He’s texting while talking. He rushes through the conversation. His people constantly feel second. Insignificant. Like they’re just part of a checklist.

And then he says to me,

“They never understand what I’m trying to say.”

Of course they don’t.

It’s not that he’s unclear — it’s that he’s misreceived.

If he made just a few small shifts — eye contact, space to process, actual curiosity — everything would change. They’d hear him. And more importantly, they’d feel him.

How to Grow EQ (Daily, Not Theoretically)

Let’s be clear: EQ is a skill, not a talent.

It’s developed through intention and practice — not gifted at birth.

So how do you grow it?

• Have honest conversations.

• Lead with vulnerability.

• Get curious before you get reactive.

• Think about them — not just what you’re trying to say.

• Ask yourself: “How could this come off?” before you speak.

EQ isn’t about perfection. It’s about presence.